Business Mastermind Terms & Conditions

Kaizen Advice

Last Updated: August 12th, 2025

THESE TERMS & CONDITIONS CONTAIN LEGAL OBLIGATIONS.

PLEASE READ THESE TERMS CAREFULLY BEFORE PROCEEDING WITH THE BUSINESS MASTERMIND.

The present Terms & Conditions and the Application govern your acts and agreement related to Business Mastermind.

Your acceptance of these Terms & Conditions indicates your understanding to be bound by this Agreement. If you do not agree to these Terms & Conditions, please do not proceed further.

1. Company Details & Contact

Kaizen Advice Management Consulting L.L.C S.O.C, Licence No. 1505739, is a Dubai-based consulting firm with its registered address at P.O. Box 51890, Dubai, United Arab Emirates.

2. Definitions & Interpretation

2.1. “Agreement” means these Terms & Conditions together with the online Application.

2.2. “Application” means the online form you complete (business name, address, contact, payment details, etc.) when subscribing to Business Mastermind.

2.3. “Business Mastermind” or “BM” means the group consulting webinars delivered online by Kaizen. BM is not a training and/or a program, and it does not provide any type of certification or accreditation. BM is and must be understood as a consultation focused on assisting Business Customers in the areas of Marketing, Sales, and Leadership.

2.4. “Business Customer” or “you” means an individual, partnership, or company purchasing BM for business or professional use (even if you are an individual).

2.5. “Fees” mean the Monthly Subscription Fee, and any Initial Set-Up Fee as specified in the Application.

2.6. “Commencement Date” means the date on which you complete the Application and pay your first month’s Fees.

2.7. “Kaizen,” “we,” “us” mean Kaizen Advice Management Consulting L.L.C S.O.C. 

3. Our Service

3.1. Business Mastermind commits to delivering a minimum of 48 live online group consulting sessions (“sessions”), each with a standard duration of 60 minutes, totalling no less than 48 hours of live consulting over the course of a 12-month duration.

3.2. These sessions will be distributed throughout the year with an average of approximately four (4) hours of live consulting per calendar month. However, the frequency, duration, and scheduling of individual sessions may vary based on the consulting calendar, participant needs, and thematic focus areas for any given month.

3.3. To accommodate participant schedules, public holidays, or to optimise content delivery, BM reserves the right to bundle or extend sessions as necessary.

3.3.1. For example:

a) Two (2) 60-minute sessions may be delivered consecutively as a single 2-hour block;

b) A particular month may feature a single intensive multi-hour session in lieu of multiple shorter ones; or

c) Sessions may be temporarily reduced or paused in a given month and compensated in a subsequent month to maintain balance over the Duration.

3.3.2. Notwithstanding such flexibility, BM guarantees that the total live delivery time will not fall below 48 hours within the 12-month duration.

4. Fees, Billing, and Payment

4.1. Fees

4.1.1. Upon subscribing to the Business Mastermind (BM) sessions, you agree to pay the Initial Set-Up Fee, and the Monthly Subscription Fees set out in the “Payment Details” of your online Application.

4.1.2. All Fees are billed in advance, and you will pay the Fees as follows:

a) Initial Set-Up Fee: To be paid immediately upon accepting and agreeing to this Agreement and subscribing to BM;

b) Monthly Subscription Fee: On the First (1st) day of every calendar month for the Duration of BM.
If you do not start on the 1st of a month, your first Monthly Fee will be billed on the 1st of the following month, and you will receive all sessions from the date you subscribe to, until the end of that first calendar month at no additional charge. 

c) The Initial Set-Up Fee is due immediately upon accepting and agreeing to this Agreement. Thereafter, the Monthly Subscription Fee will be automatically charged on the First (1st) calendar day of each month.

4.2. Payment Method and Account Maintenance

You authorize Kaizen to charge your designated credit or debit card processed securely via Stripe for all Fees due under this Agreement. You must provide complete and accurate card details at the time of subscription and promptly update any changes (e.g., card expiry, replacement card numbers) to ensure uninterrupted service.

4.3. Invoicing

At your request, Kaizen will issue a formal invoice for each monthly Fee. Invoices will detail the amount charged, the billing period, applicable taxes, and the payment method used. All invoices are issued in United States Dollars (USD).

4.4. Late Payment, Suspension and Interest

4.4.1. If any Fee remains unpaid more than seven (7) calendar days after its due date, Kaizen may, upon providing you with at least three (3) days’ prior written notice to your registered email address, suspend your access to the BM sessions in whole or in part.

4.4.1. If any Fee remains unpaid more than seven (7) calendar days after its due date, Kaizen may, upon providing you with at least three (3) days’ prior written notice to your registered email address, suspend your access to the BM sessions in whole or in part.

4.4.2. During any suspension period, no sessions will be made available until all outstanding amounts are settled.

4.4.3. In addition, overdue balances will accrue interest at a rate of three percent (3%) per annum, not to exceed 5% of the outstanding balance, calculated daily from the original due date until full payment is received, whether before or after judgment.

4.5. Currency, VAT, and Refunds

All Fees under this Agreement:

a) Currency: Shall be payable in United States Dollars (USD).

b) VAT: If you are resident or otherwise required to pay Value Added Tax (VAT) in the UAE, the prevailing rate of VAT will be added to your monthly Fee.

4.6. Cancellation & Refunds

All Fees are non-cancellable and non-refundable. No credits, refunds, or pro-rata adjustments will be offered for partially used months, missed sessions, or early termination of this Agreement.

5. Duration and Access

5.1. This Agreement shall commence on the date you complete the Application and make the first payment (the “Commencement Date”) and shall continue on a continuing monthly basis until terminated by either party in accordance with this Agreement.

5.2. Your access to the BM sessions is conditional upon timely payment of all applicable Fees.

5.3. No refunds or credits will be provided for any sessions that are missed, unattended, cancelled, rescheduled, unused, or not completed by you within the term of this Agreement.

5.4. While we make every effort to adhere to the published schedule, Kaizen reserves the right to modify, postpone, or cancel BM sessions where necessary due to circumstances beyond our reasonable control. In such cases, we will provide you with as much advance notice as practicable.

6. Termination and Cancellation

6.1. Notice Period. Either you or Kaizen may terminate this Agreement at any time by delivering to the other party written notice of termination no less than one (1) calendar month prior to the desired termination date. 

6.2. Effective Date of Termination.

6.2.1. If you or Kaizen give one (1) calendar month’s written notice of termination at any time during a given month, your subscription will remain active, and monthly Fees continue to apply until the end of the next calendar month.

6.2.2. In practical terms:

a) If you provide notice between 1st of May and 31st of May, you will remain enrolled through the 30th of June (for which the 1st of June Fee has already been billed), and your access will cease on 1st of July.

b) If you provide notice on 1st of June, you will remain enrolled through 31st of July (since the July Fee is billed at the start of July), and access will cease on 1st of August.

6.3. Final Payment. You remain responsible for the full payment of the final monthly subscription Fee, regardless of the exact termination date, and no prorated refunds or credits will be issued.

6.4. Post-Termination Access. Upon termination, your access to all BM materials, recordings, and webinars will be revoked. Any outstanding obligations (e.g., unpaid Fees, confidentiality, intellectual property rights) shall survive termination in accordance with this Agreement.

7. International Data Transfers

7.1. Confidentiality 

Business Mastermind sessions are designed to foster open dialogue and peer-to-peer learning. However, due to the collaborative nature of group consulting, Kaizen cannot and does not guarantee that all participants will maintain the confidentiality of information shared during sessions. You acknowledge and agree that any information you disclose, whether verbally, in chat, or via shared documents, is done at your own risk, and you bear sole responsibility for determining what to share and with whom.

7.2. Personal Data Collection and Use

In order to administer your participation in BM, issue invoices, communicate about our services, and manage our internal operations, Kaizen will collect and store certain personal data about you, which may include (but is not limited to) your name, business contact details, billing information, and attendance records. We will use this information only for the following purposes:

a) Delivery: Scheduling and providing access to BM sessions and materials;

b) Billing & Administration: Issuing invoices, processing payments, and maintaining your account;

c) Communications: Notifying you of upcoming sessions, service updates, and other Kaizen offerings; and

d) Operational Management: Analysing attendance, improving the quality, and internal record-keeping.

7.3. Your Privacy Rights 

Depending on your jurisdiction, you may have the right to:

a) Access and obtain a copy of the personal data we hold about you;

b) Request correction of inaccurate or incomplete data;

c) Request deletion of your personal data (“right to be forgotten”) without contradicting the purposes of this Agreement.

7.4. To exercise any of these rights, or for any privacy-related inquiries, please contact us at contact@kaizenadvice.com .

8. Intellectual Property Rights

8.1. Ownership of Materials 

All content provided as part of the BM, including but not limited to slide decks, workbooks, templates, audio/video recordings, graphics, and any other materials, is the sole and exclusive property of Kaizen. You are granted a limited, non‐exclusive, non‐transferable licence to access and use these materials for your own internal, non-commercial purposes only. No other rights are conveyed, and all copyright, trademark, and other intellectual property rights remain with Kaizen.

8.2. Restrictions on Use

Except as expressly authorized in writing by Kaizen, you may not copy, distribute, display, modify, create derivative works from, republish, upload, post, transmit, or otherwise exploit any BM materials. You further agree not to remove or obscure any proprietary notices (copyright, trademark, or other) appearing on the materials.

8.3. Prohibition on Recordings 

You shall not record, reproduce, or capture BM sessions, whether by audio, video, screen-capture, photographs, or any other means. Any unauthorized recording or distribution of BM content constitutes a material breach of this Agreement and may give rise to legal action.

9. Limitation of Liability

9.1. Professional Scope

BM is designed to offer general guidance and peer learning in the areas of marketing, sales, and leadership; it is not positioned as a comprehensive or bespoke business strategy service. The insights, examples, and recommendations provided during BM sessions are for informational purposes only. Kaizen does not warrant or guarantee any specific outcomes, results, or return on investment arising from your participation.

BM content should not be construed as legal, tax, accounting, financial, or investment advice. Participants are solely responsible for evaluating how, or whether to apply any concepts or suggestions provided, and should seek guidance from suitably qualified professionals (such as attorneys, accountants, or financial advisors) before making decisions that could impact their business operations, legal standing, tax obligations, or financial health. To the maximum extent permitted by law, Kaizen expressly disclaims all liability for any direct, indirect, incidental, or consequential losses or damages incurred as a result of reliance on or implementation of BM materials or discussions.

9.2. No Guarantees of Results

While Kaizen applies reasonable skill and care in delivering BM content, we make no warranties, express or implied, regarding any specific outcome, financial result, or business performance you may achieve as a result of participating. All examples, revenue figures, or projections shared during BM sessions are illustrative only and should not be construed as promises or guarantees.

9.3. Reliance and Decision-Making

You agree that any actions you take based on BM discussions or materials are at your own risk. Kaizen shall not be liable for any losses you incur as a result of your reliance on, or implementation of ideas or tools presented during BM.

9.4. Cap on Liability

To the fullest extent permitted by law, Kaizen’s aggregate liability to you arising out of or relating to this Agreement; whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the total Fees you have paid for BM in the twelve (12) months immediately preceding the event giving rise to the claim.

9.5. Cap on Liability

Except as otherwise required by mandatory law, Kaizen shall not be liable for any indirect, special, incidental or consequential losses or damages, including but not limited to lost profits, loss of business opportunity, loss of revenue, loss of goodwill, or business interruption, even if advised of the possibility of such losses.

10. Governing Law & Dispute Resolution

10.1. This agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates, and any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the Dubai Courts. 

10.2. In the event of any dispute, claim, or difference arising under or in connection with this agreement, the parties agree to follow the following process before resorting to legal proceedings:

a) The party raising the dispute shall provide written notice to the other party, clearly outlining the nature of the dispute.

b) The parties shall attempt to resolve the dispute amicably through good faith negotiations and mutual cooperation within thirty (30) days from the date of the written notice.

c) If the dispute is not resolved within the 30-day period, either party may refer the dispute to the Dubai Courts for formal resolution.

11. General Provisions

11.1. Third-Party Rights 

This Agreement is made solely for the benefit of the parties hereto and is not intended to confer any rights or remedies upon any person other than you and Kaizen. No third party may enforce any term of this Agreement under any statute or at common law.

11.2. Severability

If any provision of this Agreement is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed and deleted from this Agreement, and the remaining provisions shall remain in full force and effect and shall not be affected or impaired in any way.

11.3. Amendments and Variations 

No amendment, variation or supplement to this Agreement shall be effective unless set out in a written document signed by duly authorized representatives of both parties. Notwithstanding the foregoing, Kaizen reserves the right to update these Terms and Conditions at any time; for any material change that may adversely affect your rights, we will provide at least Thirty (30) days’ advance notice by email to your registered address. Continued use of the BM following the effective date of any amendment constitutes your acceptance of such amendment.

11.4. Notices 

a) All notices, requests, consents, claims, demands, waivers and other communications hereunder (collectively, “Notices”) must be in writing and addressed as follows (or to such other address that may be designated by a party in writing from time to time):

• To Kaizen: contact@kaizenadvice.com 
• To You: the email address you provide in your Application

b) Notices are deemed delivered (a) when sent by email (with confirmation of transmission) on the date of transmission, or (b) when delivered by certified mail, return receipt requested, three (3) business days after mailing.

11.5. Assignment

Neither you nor Kaizen may assign, delegate or otherwise transfer any of its rights or obligations under this Agreement without the other party’s prior written consent, except that Kaizen may assign this Agreement in its entirety (including all rights and obligations) to an affiliate or in connection with a merger, acquisition or sale of all or substantially all of Kaizen’s assets, provided that the assignee assumes all of Kaizen’s obligations hereunder.

11.6. Waiver 

No failure or delay by either party in exercising any right, power or privilege under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege.

11.7. Entire Agreement

This Agreement, together with the Application and any schedules or annexes expressly incorporated herein, constitutes the entire agreement between you and Kaizen with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral.

11.8. Force Majeure 

Kaizen shall be excused from performance under this Agreement to the extent that any failure or delay in performance results from causes beyond its reasonable control, including but not limited to acts of God, governmental actions, pandemics, network failures, cyber-attacks or disruptions of our webinar or payment-processing platforms. We will use reasonable endeavours to resume services as soon as practicable.

11.9. Third-Party Service Providers 

11.9.1. Kaizen may engage third-party service providers to facilitate various aspects of BM. While Kaizen will require those providers to enter into confidentiality and data-protection agreements, Kaizen does not control, nor can it guarantee the performance, security, availability, or accuracy of any third-party service.

11.9.2. You acknowledge and agree that:

a. Kaizen is not responsible or liable for any acts, omissions, disruptions, errors, data breaches, or failures of such third-party service providers.

b. Any dispute, claim, or issue arising out of or relating to your use of a third-party provider’s platform (e.g., payment failures, lost data, or unauthorized access) must be resolved directly with that provider under its own terms and policies.

c. Your continued access to or use of any third-party component is subject to the third party’s terms of service and privacy policy, and you agree to comply with those terms.

d. To the fullest extent permitted by law, Kaizen disclaims all liability (including indirect, incidental, consequential or special damages) arising from or connected to any third-party service.

11.10. Taxes 

For Business Customers outside the UAE, any local taxes, duties, or levies shall be their responsibility.

11.11. Marketing and Testimonials 

With your prior consent, Kaizen may use your name and testimonials in marketing materials. You may withdraw consent at any time by providing written notice.

Business Mastermind Application

$250 SET-UP FEE + $1,000 MONTHLY

- Business Mastermind: Weekly High-Intensity, Boardroom-Style Group Consulting (starting 1st October 2025).

- Business Intensive: Complimentary Access To The Business Intensive Held On September 27-28, 2025 (Valued at USD $1,500).

- Industry Specific: Proven business frameworks tailored to scale surgical practices.

- No Long Term Contract: One (1) calendar month cancellation policy.

- Global Practices Network: Where world-class business consulting meets top-performing Practices.

- Special Cancellation Clause: Cancel by 29th September 2025 to avoid October billing.